Shipping policy
Shipping Policy
Processing Time:
We aim to process and ship all orders as quickly as possible. Orders are typically processed within 3-5 business days. Please allow additional time during peak periods.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time. Domestic (U.S.) orders: 3–7 business days
International Shipping
We currently do not ship internationally.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information to monitor its progress.
Lost, Damaged, or Stolen Packages
We’re committed to ensuring your order arrives safely. If your package is lost or damaged during transit, please contact us at support@thistara.com, and we will assist you in filing a claim.
Returns & Exchanges
For information on returns, please refer to our Return Policy.